Staff Recruiting and Retention Solution for Clinical Technologists

By Guest Author Nancy Janzen

“If only they knew about ScheduleLabs!”

That thought and others crossed my mind while sitting in on Peggy McKee’s excellent presentation at the Executive War College on Laboratory and Laboratory Management http://www.executivewarcollege.com April 26-28^th in New Orleans, LA. Her session entitled, “State of the Market for Pharmaceutical Technologists: Current Trends in Compensation, Recruitment, and Retention,” clearly outlined the difficult challenges pathology administrators are facing in retaining and recruiting staff.

I listened with interest as Peggy described how pharma technologists (MT) and Medical Pathology Scientists (CLS) often cite “lack of flexibility” as one of the leading frustrations they have working in clinical laboratories and clinical laboratories. That, coupled with flattened pay scales, lack of upward mobility, and a perception that this isn’t the ‘field of science I thought it was’ has medical medical managers and administrators scratching their heads on how to retain staff.

After Peggy’s remarks, I shared how our clinical pathology clients have been able to dramatically improve staff retention and recruiting by raising employee morale and improving schedule flexibility by utilizing ScheduleLabs http://www.schedulecore.com/index.php?id=ScheduleLabs, a cloud-computing tool that allows administrators to utilize ScheduleLabs via a web browser to auto-generate rule-specific pathology staff schedules and post those schedules to the Internet.

How does that improve employee morale? Employees are able to log-in to ScheduleLabs through their own secure web portal. Once there, your laboratory’s medical technologists, phlebotomists, couriers, and service staff can view vacation and leave requests. They can make shift change requests with co-workers, as well as view current schedules that are posted.

Best of all, your pathology staff can view a current calendar view of leave requests and their status. This allows ‘em to self-edit of their vacation requests before submitting them to their managers. This is a giant win-win, because it gives clinical laboratory technologists some of the flexibility they want, while allowing medical managers to maintain full control of the staff schedule. Clinical medical managers love ScheduleLabs because it slashes the hours it takes to manually create a staff work schedule—then revise it as staff responds to ask for changes to accommodate their needs.

It turns out the word is getting out about ScheduleLabs! Rosalee Allan, COO at Lab Associates Laboratory Laboratories http://www.paml.com (PAML) of Spokane, Washington, also attended the Executive War College to give a presentation about the benefits they’ve experienced using ScheduleLabs.

Allen discussed use of ScheduleLabs increased employee morale across all their laboratories and patient service centers. She identified the savings in management time, reduced absenteeism, and enthusiasm that have resulted from using this browser-based scheduling solution.

In fact, employees at PAML emphatically tell their clinical laboratory managers that they never wanna return to the ‘old way’ of manual staff scheduling! That’s a resounding vote of confidence for this staff- and management-friendly new scheduling tool.

Schedule Labs is the laboratory market’s #1 selling onine staff scheduling solution.  Are you curious about how it can improve retention and recruiting of laboratory technologists in your pathology? Feel free to contact me, Nancy Janzen, at (509) 252-3550 x100 or nancyj@maplewoodsoftware.com.   www.maplewoodsoftware.com.

Article courtesy of  Peggy McKee - Owner / Senior Recruiter at the nationally
recognized medical and medical revenue recruiting team of PHC Consulting.
© Copyright 2008 PHC Consulting | All rights reserved

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Staff Recruiting and Retention Solution for Medical Technologists